PRAMS (Parents Review and Advise Maternity Services)

Live in Liverpool and had a baby in the last 2 years?

Tell us what we did well and what we could do better.

What is PRAMS?

Parents Review and Advise Maternity Services (PRAMS) is a local group that meets regularly to talk about maternity services in Liverpool. Members of the group include people who have recently or who are currently using local maternity services together with NHS staff such as doctors, midwives, GPs and paediatricians. Our main aim is to look at ways of improving how maternity services are run in Liverpool.

Why should I get involved?

So that the views and experiences of people who have recently used the maternity services in Liverpool are listened to and taken into account. This will help changes and improvements to be made where they are needed. Any parent (with a child less than 2 years old), or parent to be, is welcome at our meetings as your views will help us to shape the future of local maternity services.

How Can I get involved?

At PRAMS we are aware that getting involved in new groups when you have a baby or other children is not always easy. There are lots of ways you can get involved:

1. Register on the PRAMS website and join the virtual discussion from the comfort of your own home or while you are out and about here.

2. Come along to a PRAMS discussion group. A different topic is discussed at each group. The groups are held in different places across the city (usually Children’s Centres). Details of when, where and what will be discussed are advertised on the PRAMS website. Discussion groups are held in family friendly venues and you are always welcome to bring your children with you.

3. Help organise and lead on PRAMS by becoming a regular committee member, contact MSLC1@LiverpoolCCG.nhs.uk or Tel: 0151 296 7000 Refreshments are provided and travel expenses can be reimbursed. If you wish to be involved with PRAMS by becoming a committee member and you need child care to enable you to do so, we can reimburse the cost of a session at a registered child minder, private or local authority nursery.

The next meeting is taking place on Thursday 8 December 2016, 2.00pm to 3.30pm at PSS, 18 Seel Street, Liverpool L1 4AU.

Further dates can be found in the Key Dates section.

What do you do with our comments and discussion groups?

The PRAMS group welcomes your thoughts and comments and we use these to inform how maternity services are delivered. We have an action plan which you can view within the Documents library.

We hope you find this useful and we will try to keep you updated on any changes made or work taken up as a result of your valued comments.

What does PRAMS not do?

Although we’re always interested in receiving feedback from women and their partners who are using, or have recently used, local maternity services, we don’t deal with questions from individuals about their personal care, nor do we handle complaints.

If you have a specific question about your own maternity care, please speak to your midwife, health visitor or GP. If you’d like to discuss your birth experience in confidence, you can also contact the Head of Midwifery at Liverpool Women’s Hospital on 0151 708 9988.

If you are currently receiving midwifery care and have a complaint, please speak to the midwife in charge of your care or the Head of Midwifery at Liverpool Women’s Hospital on 0151 708 9988. You can also contact Healthwatch Liverpool, an organisation separate from the NHS, responsible for making sure patient feedback is listened and responded to: 0300 777 7007.


Live in Liverpool and had a baby in the last 2 years?

Tell us what we did well and what we could do better.

What is PRAMS?

Parents Review and Advise Maternity Services (PRAMS) is a local group that meets regularly to talk about maternity services in Liverpool. Members of the group include people who have recently or who are currently using local maternity services together with NHS staff such as doctors, midwives, GPs and paediatricians. Our main aim is to look at ways of improving how maternity services are run in Liverpool.

Why should I get involved?

So that the views and experiences of people who have recently used the maternity services in Liverpool are listened to and taken into account. This will help changes and improvements to be made where they are needed. Any parent (with a child less than 2 years old), or parent to be, is welcome at our meetings as your views will help us to shape the future of local maternity services.

How Can I get involved?

At PRAMS we are aware that getting involved in new groups when you have a baby or other children is not always easy. There are lots of ways you can get involved:

1. Register on the PRAMS website and join the virtual discussion from the comfort of your own home or while you are out and about here.

2. Come along to a PRAMS discussion group. A different topic is discussed at each group. The groups are held in different places across the city (usually Children’s Centres). Details of when, where and what will be discussed are advertised on the PRAMS website. Discussion groups are held in family friendly venues and you are always welcome to bring your children with you.

3. Help organise and lead on PRAMS by becoming a regular committee member, contact MSLC1@LiverpoolCCG.nhs.uk or Tel: 0151 296 7000 Refreshments are provided and travel expenses can be reimbursed. If you wish to be involved with PRAMS by becoming a committee member and you need child care to enable you to do so, we can reimburse the cost of a session at a registered child minder, private or local authority nursery.

The next meeting is taking place on Thursday 8 December 2016, 2.00pm to 3.30pm at PSS, 18 Seel Street, Liverpool L1 4AU.

Further dates can be found in the Key Dates section.

What do you do with our comments and discussion groups?

The PRAMS group welcomes your thoughts and comments and we use these to inform how maternity services are delivered. We have an action plan which you can view within the Documents library.

We hope you find this useful and we will try to keep you updated on any changes made or work taken up as a result of your valued comments.

What does PRAMS not do?

Although we’re always interested in receiving feedback from women and their partners who are using, or have recently used, local maternity services, we don’t deal with questions from individuals about their personal care, nor do we handle complaints.

If you have a specific question about your own maternity care, please speak to your midwife, health visitor or GP. If you’d like to discuss your birth experience in confidence, you can also contact the Head of Midwifery at Liverpool Women’s Hospital on 0151 708 9988.

If you are currently receiving midwifery care and have a complaint, please speak to the midwife in charge of your care or the Head of Midwifery at Liverpool Women’s Hospital on 0151 708 9988. You can also contact Healthwatch Liverpool, an organisation separate from the NHS, responsible for making sure patient feedback is listened and responded to: 0300 777 7007.


Discussions: All (1) Open (1)